You also get to customize the essential data points you want to see upfront in the summary and highlights section. Using this information, you can be proactive in building better products, collaborating with different teams, targeting the right industries, and tailoring your messaging accordingly. This not just helps boost your revenue but also creates an edge over your competitors by always staying two steps ahead in the game. Boosts productivity by giving sales teams a head start with ready-to-use templates and powerful automation to streamline processes, save time, and eliminate manual effort. And while no one can forecast with total accuracy, a manufacturing CRM can help by serving as a central hub for company data.

crm for manufacturing

EngageBay is a great option for manufacturers looking for a cost-effective all-in-one CRM solution. Its automation features can help businesses save time and improve their sales and marketing efforts. However, businesses should keep in mind that using this tool might have limitations as a CRM for manufacturing—it has limited customization options for reports and integrations.

Best CRM for effecient Manufacturing

Motii can extract data from Pipedrive and massage it into the reports that you need. Get in touch with Orases for expert guidance on custom software development strategies. Support & Maintain We ensure your software operates smoothly through ongoing support. Vermeer led an extensive research process of surveying managers on what they wanted in a CRM. When TENMAT adopted Pipeline CRM, the manufacturer of advanced materials experienced a sales boost of 30% and a conversion rate jump of 20%. Start, develop, and grow relationships in your community and see your business prosper for years to come.

  • Google “manufacturing CRM” and you’ll see a host of products pop up on the first page.
  • A powerful CRM can help you bring in new business, manage growth, focus on delivering quality products, and meet other goals.
  • Everyone must real-time information to deliver quickly when a customer has questions or issues.
  • Because they interact with the current system on a daily basis, those in the trenches have a better understanding of what will and will not work.

Our team of expert consultants are passionate about diving deeply into your business and developing customised solutions. We then provide specialised training and support to ensure company-wide adoption and project success. Motii can product custom reports or you can use Pipedrive CRM’s beautiful reports and dashboards to surface key sales, KPI and management data. Motii has extensive experience working with manufacturing firms to build a superior sales CRM for the manufacturing industry. Our manufacturing CRM software is designed to facilitate a unified experience, ensuring a seamless transition and performance between each manufacturing platform. Our specialists will collaborate with you to recognize your business needs and assemble a tailor-made solution that conforms to your goals.


Simplify program design and stay aligned with your partners through collaborative planning, personalized communications, ongoing performance visibility, and incentives that move the needle. Experience Cloud lets you quickly launch data-powered sites, portals, and apps, connected across the customer journey. B2B Commerce allows you to unlock self-service revenue channels, connect every buyer touchpoint, and launch personalized experiences fast. Rebate Management lets you build, manage, and analyze incentive programs within the CRM to drive channel sales and loyalty. Send the quote to your customer by downloading the pre-filled PDF quote or have MRPeasy open your e-mail client with a pre-populated e-mail. Additionally, use the price list functionality to manage your items’ cost and sales price.

With CRM software tailored specifically for the manufacturing industry, businesses can streamline their sales processes, optimize customer engagement, and ultimately increase their revenue. NetHunt CRM is a cloud-based software that focuses on streamlining sales and customer service operations, which makes it a good CRM for manufacturing. As CRM software, it provides businesses with a range of features to manage customer information, automate workflows, and improve customer engagement.

Create long-lasting customer relationships with our CRM for manufacturing

Making sure that your manufacturing CRM is compatible with your other systems can take your business to new heights of success. Having a proficient CRM system offers a comprehensive, complete 360-degree view of your customers and partners, providing you with all the vital insights you need. So it doesn’t matter which department or team interacted with them last; you’ll be able to access a detailed record of all communications. By leveraging a CRM solution with partner management capabilities, manufacturers can strengthen their channel relationships, improve communication, and drive growth for their business.

crm for manufacturing

Because they interact with the current system on a daily basis, those in the trenches have a better understanding of what will and will not work. Bringing in end-users boosts buy-in and adoption rates once the purchase is made. Spiro, which is based on artificial intelligence, offers a unified solution that includes standard CRM, sales enablement…

Greater Customer Service

(e.g., role-based access control) to prevent data leaks and protect a company’s know-how, customers’ confidentiality, etc. Such as customer demand forecasting to improve production planning. Of sales team’s tasks (e.g., automated lead distribution and prioritization, automated quote generation) for increased sales productivity.

Let’s review how your business can benefit from a dedicated manufacturing industry CRM. Now that you’ve learned about the use of CRM in manufacturing industry let’s take a closer look at the features that most manufacturers look for. And to help you make the right decision, we’ve compiled a list of the top 9 best CRM software for manufacturing industry in 2023. With the extensive tools and consumer data available today, this is very much possible. But the problem arises when this data is fragmented across different systems, even when using ERP systems.

Other CRM Industries

Third-party data and real-time market signals provide depth to customer views. The platform fits well for all sizes of companies and types of industries. Thiscloud-based manufacturing CRM allows users to effortlessly create customer relationships with ample customization. It also incorporates marketing automation and includes eCommerce functionality in the package, making pretty comprehensive. For small manufacturers that need help streamlining sales while also managing customer experiences, Keap works well. Choosing the right crm for manufacturing can make all the difference in streamlining business operations and increasing sales performance.

crm for manufacturing

But if the service agent doesn’t have that historical information readily accessible, they won’t be able to provide a seamless experience. And with complex B2B purchases, it’s likely multiple people are involved in the process. A CRM for manufacturing enables you to track several contacts within a single account and use an org chart to arrange them based on their status and decision-making power. Everyone and their grandma touts having a 360-degree customer view. It means having the ability to gain complete insight into your customer data across people and platforms. It’s not just for flashy digital marketing firms that handle things like marketing automation or for companies with a mega sales team.